Privacy Policy
This Privacy Policy outlines our commitment to protecting your online privacy and safeguarding any Personal Information (as defined below) that you share with us. It applies to the services provided through our website and app under the domain sankalpdiagnostics.com (referred to here as the “Website/App”). By using or accessing the Website/App, or reviewing this Privacy Policy, you agree to be bound by its terms. If you do not agree, please do not use or access the Website/App.
The terms “you,” “your,” “User,” or “Customer” refer to all individuals or entities accessing or using the Website/App for any reason. The terms “we,” “us,” “our,” or “Company” refer to Sankalp Diagnostics Centre India Private Limited and its permitted assignees.
This Privacy Policy details the information we collect as part of our normal operations and explains what we do with it. While this document may be lengthy, it’s comprehensive because we believe you deserve to fully understand our practices before using our Website/App or services.
By accepting the Privacy Policy and the Terms of Use, you explicitly consent to the collection and use of your Personal Information as outlined in this policy. This Privacy Policy is incorporated into the Terms of Use and subject to its provisions. If you continue to visit or use our Website/App, these terms apply to you. We strongly recommend you read both the Privacy Policy and Terms of Use in their entirety before using our services.
Our Commitment to Your Privacy
We are fully committed to protecting your privacy. Your trust in us is paramount, and we strive to uphold that trust by ensuring your Personal Information is handled responsibly. Please read this policy to understand how your data is treated while using our Website/App and services.
What is Personal Information?
For this Privacy Policy, “Personal Information” refers to any data that can identify you. This includes, but is not limited to:
- Name (with salutation), home or physical address, and contact details (email, phone).
- Age and gender.
- Correspondence address.
- Physical, physiological, and mental health details.
- Sexual orientation.
- Medical records and history.
- Biometric information. You have control over how much information you provide, except for mandatory details required for service.
Information We Collect
We collect Personal Information to offer a safe and personalized experience. This helps us deliver services that meet your needs and improve the functionality of our Website/App. We gather information in several ways:
- Location Data: We may collect location data from our service providers (e.g., phlebotomists) through GPS to track service delivery. Additionally, if you enable GPS on your device, we may collect your location to ensure accurate service delivery.
- Browsing Without Disclosure: You can browse our Website/App without revealing your identity. However, to use our full range of services, you will need to register and provide certain Personal Information.
- Cookies and Tracking: We may use cookies to track your behavior on the Website/App. These help us enhance your experience and tailor content to your preferences.
How We Use Your Personal Information
Your Personal Information is primarily used to fulfill the services you request. We may also use it to:
- Inform you about offers, services, and updates.
- Improve our marketing efforts and Website/App performance.
- Customize your experience.
- Deliver targeted content based on your preferences.
You can opt out of receiving certain communications at any time by adjusting your profile settings.
Sharing Your Personal Information
We do not rent, sell, or share your Personal Information with third parties unless required to provide services, comply with legal obligations, or with your consent. Specific circumstances where we may share your information include:
- Sharing with healthcare professionals for diagnosis or billing purposes.
- Providing information to insurance companies, hospitals, or other third parties for billing.
- Disclosing information to governmental authorities when required.
- Transferring information to trusted partners for promotional purposes.
Public Postings and Forums
Any Personal Information you post in public areas of the Website/App, such as forums, may be collected and used by others. We are not responsible for how third parties use this information.
Accessing and Updating Your Information
You may review or update your account details at any time. We will take appropriate steps to verify your identity before granting access to or making changes to your Personal Information.
Information Security
We have implemented security measures to protect your Personal Information from unauthorized access or disclosure. However, no system is entirely foolproof, and we cannot guarantee absolute security.
Third-Party Websites/Apps
Our Website/App may contain links to other sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.
Changes to the Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on the Website/App.
Disclaimer
The Company does not store or access credit card information. All transactions occur through third-party gateways, and we are not responsible for any loss or damage resulting from the use of these services.
Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of Maharashtra, India.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact our grievance officer, Email Us info@sankalpdiagnostic.com .
This Privacy Policy may be updated periodically, so please check back regularly for any changes.